Shipping Policy

Orders placed through this website are dispatched from our facility in [Vasai/Mumbai] within 48 hours or 2 business days., e.g., 2–3 business days. Delivery timelines vary by destination and are typically  within 7 business days within India; estimated delivery dates shown at checkout are indicative and not guaranteed. Shipping charges, where applicable, are calculated at checkout based on order weight and destination. Risk of loss or damage in transit passes to the customer upon dispatch, and any damage or shortage must be reported within 48 hours of receipt. Protonix is not responsible for delays caused by courier partners, customs, or circumstances beyond our reasonable control.